お客様に対する行動指針

ヒアリング

スキルにとどまらず、社風や職場の雰囲気、求める人間性までもヒアリングします。

  • お客様との日常的なコンタクト

    お客様との日常的なコンタクト

    • Our account executive will make a visit to your office and ask about your current situation.
    • We send information to introduce you an engineer every day.
    • Each account executive can handle 20 clients in order to control the quality.
  • 営業チーム内での情報共有

    営業チーム内での情報共有

    • Every morning we hold meeting in order to share case study for hiring.
    • We share situation of each department and demographic information among each account executive team.
    • Although each account executive has its own sales clients, in order to achieve more thorough support, we support our clients as a team.
    • We share not only our client's data, but also characteristic of engineer and behavior on the interview.
    • We collaborate with other department in order to improve and maintain the performance of the engineers.

マッチング

どこよりも早く、どこよりも多く、スキルはもちろん、人間性の面を大切に、
それぞれの企業にフィットする人材をご紹介します。

  • 他社よりも断然早くて多い人材のご提案

    他社よりも断然早くて多い人材のご提案

    • We have one of the most engineers registered to our service.
    • Decision is made by each branch office so we can propose when you need and what you want as soon as possible.
    • We do not rely only on our engineer database but share information among team and branch office basis.
    • We value speed, and not make a proposal that goes beyond our client's limit.
    • Even though there are engineers that perfectly meet your needs, we will introduce it to you as an extra human resource.
  • お客様の社風や文化に合わせた人材をご提案

    お客様の社風や文化に合わせた人材をご提案

    • Our account executive will ask about your company's culture, and prevent the trouble after dispatching the engineers.
    • In order to deeply understand our client, each account executive can be in charge up to 20 clients.
    • Our account executives share engineers characteristic and how did they act on interview.
    • We propose the best appealing point of the engineer including his/her characteristic.
    • We propose the best engineer not only based on the skill but also taking your corporate culture in to consideration.
  • 恒常的な人材情報のご提供

    恒常的な人材情報のご提供

    • We provide the engineer list at the time we visit your company.
    • We send you newsletter that introduces engineer every morning.
    • We are always aware of you needs so we can provide you the best engineer within a short term.
  • 恒常的な人材情報のご提供

    恒常的な人材情報のご提供

    • Using "Cognitive Staffing®" a natural language processing and machine learning system to analyze the big data and take industry trend, technology trend into consideration, to derive the most suitable matching for job seekers,

アフターフォロー

派遣した技術者の状態を常に把握し、徹底的にフォローすることで、 取引先の業務をサポートします。

  • 担当営業による技術者の日常的なフォロー

    担当営業による技術者の日常的なフォロー

    • Our technical support staff assist engineer together with the account executive.
    • Each sales representative can introduce 40 engineers, so they can support each engineer thoroughly.
    • Sales representative and engineers have communication on daily basis
    • Sales representative feedback the information from the client to the engineer when need.
  • エンジニアに対するお客様の満足度を把握

    エンジニアに対するお客様の満足度を把握

    • We take a survey on the degree of satisfaction on regular basis.
    • Sales representative makes a visit to the client's office, and ask about their needs so they have the latest information.
    • Sales representative supports the engineer from both mental and technical side, and maintain a good relationship.
4,953名 2017年 3月現在・4月入社社員含む
数字で見るフォーラムエンジニアリング

フォーラムエンジニアリングが擁するエンジニアは、約5000人。

Outstanding speed and the volume, is one of our key strength.

This strength directly affects to accurate proposal to our clients. We have more than 4,953 engineers, and we understand their skill, relationship, characteristic so that we can meet our clients needs. The skill of the engineer is not the key success factor for matching the engineer and our clients. The number 4,953 in not only about the number of "skills" we have, but it is about the "work style". We provide the best "work style" to our clients that brings the best result.

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